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Reseller/Developer Support
Every SiteApex Reseller/Developer has an Account Rep who is your main point of contact for incoming projects and general questions.

Technical support is available by several means:

 

  1. www.siteapex.com has online manuals and video tutorials
  2. www.osmnetworks.com/support is our online ticket system to place a request to OSM’s technical support team
  3. When you call our office, press 2 to be directed to the technical support queue.


Technical support looks after issues with the system itself – pages not publishing properly, email settings, etc. All other general inquiries should be sent to your account rep.

Please note: We are located in Ontario, Canada, which is in the Eastern Time Zone.